Customer Care Measurement & Consulting has partnered with Medallia, a leading customer experience software firm.

CCMC’s deep strategy and consulting experience, combined with Medallia’s industry-leading technology software, will offer clients an outstanding opportunity to become the best in class in customer experience.

With more than 130 years of combined customer experience know-how, CCMC principals bring unrivaled industry-specific and cross-industry expertise that ensures clients receive the best in customer experience strategy and action planning.

Coupling CCMC’s extensive action planning know-how and personal touch consulting services with Medallia’s real-time customer feedback solution will give any organization all the data and operationalizing assistance it may need to empower every employee to deliver an extraordinary customer experience.