November 17, 2011 by Scott BroetzmannGerri Willis from Fox Business recently interviewed CCMC’s President and CEO Scott M. Broetzmann about the 2011 National Customer Rage survey. Watch the latest video at video.foxbusiness.com Click to view the interview on the Fox Business website. Category: Customer Rage About Scott Broetzmann President & CEO, CoFounder Scott Broetzmann has over thirty years’ experience in advising companies on how to invest limited customer experience dollars wisely to ensure happy customers and investment return. Previous Post:2011 National Customer Rage Survey is scheduled to be released todayNext Post:10 Things Customer-Service Reps Won’t Tell You