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John Goodman talks with the Editor of Contact Center Pipeline

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ccp-logoJohn Goodman talks with the Editor of Contact Center Pipeline about his work, his new role at CCMC, and his second book.

Click to download the PDF of the Q&A with John Goodman and Contact Center Pipeline.

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About Scott Broetzmann

President & CEO, CoFounder
Scott Broetzmann has over thirty years’ experience in advising companies on how to invest limited customer experience dollars wisely to ensure happy customers and investment return.